1.1. Changing your password

It's important to keep your password secure.  Never type your password anywhere other than web email. (Rangenet will never email you asking for it. If anyone asks you for your password over email or over the phone— it's a scam.).

If you think someone may have gotten ahold of your password, follow this process to change it.

Please make sure your password is at least 8 characters long, and contains at least one number.

How to change your password

• First, log into Web Email.
  
• Second, Go to "Options" in the upper right corner, and select "Preferences".  
  
  
  
  
  
  
• Third, click the "Change Password" button (see the red arrow below).
  
  
  
  
  
• Type in your current password where it says "Current Password". (see red arrow below).
  
• Type your new password where it says "New Password", and again where it says "New Password Again" (see blue arrows below).
• Click the "Change" button (see green arrow below).
  
  
  

2.1. Generic Settings

The following settings should let you configure just about any email program for use with Rangenet.

Basic Settings

 

Incoming Server	mail.rangenet.com
Incoming Server Type	IMAPS (Secure IMAP)
Outgoing Server	mail.rangenet.com
Outgoing Server Type	SMTPS (Secure SMTP)

If you are asked whether you want to use "SSL" or "TLS", you should always say yes.
The Rangenet platform supports TLS 1.3 encryption for both incoming and outgoing.

Username

[email protected]

Make sure to use your full email address for your username.
Remember that your password is case-sensitive, so pay attention to upper/lower-case letters.

Advanced Settings

Usually, you shouldn't need to change these— but they are listed here for your reference:

Secure IMAP (IMAPS) Port	993
Secure SMTP Port	587

 

3.1. Searching

Web Email has three different ways of searching for messages

 

Quick search

This is a 'search as you type' browser side 'full text match only' search of the displayed headers of the current page of messages. This is useful for quickly locating certain messages without waiting for the delay involved in going to the server for more advanced searches.
Note: This will not search message bodies or other pages of messages in the currently displayed folder (see hint below)

Full text match only:
joe	All messages with the word 'joe' in any of the cached headers
joe blogs	All messages with the string 'joe blogs' in any of the cached headers

HINT: When Enter is pressed a "quick search" will be automatically switched to a "folder search" under certain conditions. In particular: if there are multiple pages of messages in a folder, if advanced search syntax characters are found (colon or minus or double quote), or control-enter is pressed.

Folder search

This is a very fast server side headers search of all the messages in one or more folders. This search capability allows for the search for multiple search terms that are 'AND'ed' together (not OR) and allows for searching in in specific fields:
Note: This will not search message bodies, and only searches messages in folders that have already been accessed and indexed by surgeweb (manually refresh by right clicking a folder and select refresh or refresh all)

Basic text searches:
joe	All messages with the word 'joe' in any of the cached headers
joe blogs	All messages with the word 'joe' AND 'blogs' in any of the cached headers
joe blogs -foobar	All messages with the word 'joe' AND 'blogs' EXCLUDING 'foobar' in any of the cached headers
"joe blogs"	All messages with the string 'joe blogs' in any of the cached headers
from:"joe blogs"	All messages with the string 'joe blogs' in the from header

Specific field searches:
email:joe@domain	All messages with 'joe@domain' in any of the recipient fields ie. a "conversation history"
from:jsmith@gmail	All messages with 'jsmith@gmail' in from address
to:joe	All messages with 'joe' in to address
subject:webmail	All messages with 'webmail' in the subject ie. a "thread view"
date:week	All messages received in the last week valid values: day, week, month
flags:replied	All messages that have been replied to valid values: seen, replied
attachments:any	All messages with attachments valid values: any, true, none, false

More complex searches:
from:jsmith@gmail date:week
	All messages from 'jsmith@gmail' in the last week
subject:confirmation -date:week
	Messages with the word 'confirmation' in subject older than one week
from:joe subject:confirmation
	Messages from 'joe' with the word 'confirmation' in the subject
-flags:replied -date:week
	Messages older than one week that have not been replied to

note: The "Recent" option only searches folders that have been accessed in the last month. The "All" option will search all folders but does not refresh the mesage indexes from IMAP so may not find the message you are looking for. Click any folders in question to refresh the indexes.

Body search

IMAP server-side search of the full message body and headers content. This can take a long time on large folders / or large accounts - expect approx 30 seconds per 100 MB of mail that needs to be searched through. One or more search terms can be specified which will be ANDed together.
Note: This may take a long time

Body search syntax:
joe	All messages with the word 'joe' anywhere in the message
joe blogs	All messages with the word 'joe' AND 'blogs' anywhere in the message
"joe blogs"	All messages with the string 'joe blogs' anywhere in the message